| The consequences of the heterosexual
norm
How we organize and retrieve gay literature
by Anna Johansson (info)

Librarians may exclude people accidentally. This is
so because there is a widespread use of classifications and subject
headings reflecting the heterosexual norm. Critical classification
theory tackles this norm for the reason that it affects the retrieval
of gay literature. In order to allow a reconsideration of this exclusive
practice in the LIS community I challenge two main questions: Firstly,
how does the heterosexual norm appear in classification systems
and subject headings lists? And secondly, what are the consequences
of that practice for the retrieval of gay literature?
This paper focuses on the professional
practise in Swedish public libraries. If subject cataloguing prevents
Lesbians, Gays, Bisexuals and Transgender (LGBT) finding their literatures,
then Swedish public libraries are upholders of the exclusive heterosexual
norm in society.
Theory
Classification theory is about creating universal systems aiming
to be objective. Despite this there are norms and prejudices in
the systems (Johansson & Johansson 2005, p. 8f). Critical classification
makes an effort to point this out by doing an extended analysis
of the political and ideological influence on classification systems[Fn1].
Queer theory is used to criticise
the heterosexual norm. As I see it the problem with not being included
in the norm, which Rosenberg expresses so well, is that the person
in superior social position almost never have to explain his- or
herself but the person in a non-norm position has to question his/her
social belonging and also explain his- or herself to the outside
world[Fn2].
Classification and indexing in Sweden
When it comes to classifying fiction in the Swedish classification
system (SAB) the
classification codes will merely tell us which language and form
the book has, the code does not say anything about subject or genre.
Therefore the key to retrieving fiction by subject lies in the fiction
indexing. In 2004 the first subject headings list for indexing of
fiction was published in Sweden, and the step towards controlled
vocabulary (assigned-term system) in fiction indexing was taken.
The male heterosexual norm in classification
and indexing
Organizing information in library catalogues has two basic functions,
according to Hope A. Olson, to find known items and to gather like
items[Fn3].
It seems like we are failing at our job here. Studies show that
the heteronormativity in the SAB-system has been reinforced during
time by being more specific when it comes to homosexuality. There
is also a code for heterosexuality in the system which is hierarchically
higher placed than homosexuality[Fn4]
.Olson describes the biggest problem in subject access to be in
representing the groups and subjects that does not fit in to this
norm[Fn5].
“Libraries are often asked to recommend works of fiction,
but this can be hard when contents are described poorly, if at all”[Fn6].
What separates homosexuals from other minorities according to Marianne
Michelet is the difficulty to find someone to identify with.
Most other minorities find each other on more
or less visible features.[Fn7]
Herlof Hatlebrekke means that gay literature can help break this
pattern of non-existence.[Fn8]
Ericsson and Hvidén’s Master’s thesis Dykes and
information needs (2003) show that both libraries and fiction are
important for this group. The interviews conducted by Ericsson and
Hvidén revealed that six of ten informants turned to the
public library in their first search for information relating to
their gay identity[Fn9].
Additionally, Söderman (2006) searched library catalogues for
indexing terms of known gay literature finding that six out of 17
books had not been given any indexing term pointing to the homosexual
characteristics of the book[Fn10].
According to Joacim Hansson marginalised, alternative subjects are
included though separation in the Swedish classification system.
A selection of the examples that Hansson (1999) gives on norm versus
alternative are:
Norm Alternative
Christianity Other religions
General politics socialism, anarchism, communism
Men Women[Fn11]
Although Hansson does not specifically apply his inclusion though
separation theory on the heterosexual norm the Swedish classification
system I find it relevant to do so.
Hope A. Olson (2002) makes a similar study about Dewey Decimal Classification
(DDC) and the Library of Congress Subject Headings (LCSH). Discussing
about how “the others” in relation to the male western
norm. The male/female dichotomy is noticeable in LCSH, putting men
at the workplace and women in the home[Fn12].
The tendency to separate “the others” is also apparent
in DDC that shows a clear European male norm[Fn13].
Example of bias relative to gender, sexuality, race, age, ability,
ethnicity, language and religion have been described as limitations
to the representation of diversity and to effective library service
for diverse populations”[Fn14].
The male heterosexual norm is self-evident and unspoken. One example
that Söderman (2006) gives shows this clearly. When interviewing
librarians about the indexing process and asking if heterosexuality
could be a useful word to add to the subject heading list, they
unanimously said that it would be a pointless word. Heterosexuality
is implied and for example placed under sexuality.[Fn15]
This gives us a pretty good idea of how strong the heterosexual
norm is, in society and in organisation of information.
The Swedish subjects headings list
AIS (2004) include indexing terms like lesbian love and homosexuality.
These terms are crucial for finding books about these subjects.
The question here is how we can find these books without including
by separating “the alternative”, what is seen as different,
by pointing it out while we leave the norm unspoken, self-evident?
Would the answer be, as Söderman (2006) suggests, starting
to use heterosexuality as an indexing term?
Discussion and conclusions
When organizing information in public libraries we use classification
codes and indexing terms to describe the content of the book. There
are both codes and indexing terms that describe homosexuality, but
descriptions of heterosexuality are fewer, implying the obviousness
of it. Analysing these tools for knowledge organization and retrieval
I find shortages in the systems as can be expected in a universal
system which cannot possibly be as specific as a special system.
But the problems with our description tools go a lot deeper than
that. By manifesting a norm that among other things are male, heterosexual,
Christian and west world orientated it not only exclude “the
others” but also, when including the others, including them
by separating them from the norm (Hansson 1999).
Because SAB and AIS manifest heteronormativity,
public libraries therefore become one of the institutions that help
maintain heterosexuality as a normative sexuality. The heterosexual
norm in the subject headings list AIS is visible mainly by lacking
heterosexuality as and indexing term. It is also visible in the
way it is used, interviewing librarians about indexing Söderman
(2006) shows that heterosexuality is self-evident, it need not to
be mentioned. What it all comes down to is the importance of securing
everyone’s right to information. The purpose of our public
libraries is to serve the public. It is time to realise that the
public is more diverse than the white, Christian, heterosexual man.
Library and information science have a responsibility to proceed
in this area, acknowledge the problem and bring LGBT (Lesbian, Gay,
Bisexual, Transsexual) into their field of research.
References
Att indexera skönlitteratur – Litteratur
för vuxna Ämnesordlista. (2004). Stockholm: Svensk Biblioteksförening.
Ericson, Kristin och Hvidén, Ulrika (2003).
Finnes: flata. Sökes: information: om lesbiska, informationsbehov
och ämnesbestämning av skönlitteratur. Borås:
Högsk. i Borås, Bibliotekshögskolan/Biblioteks-
och informationsvetenskap.
Hansson, Joacim (1999). Klassifikation, bibliotek
och samhälle: en kritisk hermeneutisk studie av ”Klassifikationssystem
för svenska bibliotek”. Borås: Valfrid. (Skrifter
från Valfrid, 19).
Hatlebrekke, Herlof (1986). Homofil litteratur og
litteraturformidling. Oslo: Statens bibliotekshøgskole. (Statens
bibliotekshøgskole. Hovedoppgave).
Johansson, Johanna & Johansson, Maria (2005).
Homosexualitet i tre
klassifikationssystem under tre decennier: ett queerteoretiskt perspektiv
på SAB, UDK och DDC. Borås: Högsk. I Borås,
Bibliotekshögskolan/Biblioteks- och informationsvetenskap.
Klassifikationssystem för svenska bibliotek (1997).
7:e, uppl. Lund: Bibliotekstjänst.
Michelet Marianne (1988). Hvor er min hylle? Biblioteket
i møte med homofil og lesbisk ungdom på søken
etter identitet. Oslo: Statens bibliotekshøgskole. (Statens
bibliotekshøgskole. Hovedoppgave).
Olson, Hope A. (2002). The Power to Name. Dordrecht:
Kluwer Academic Publishers.
Olson, Hope A. (1998). Mapping beyond Dewey’s
boundaries: Constructing classificatory space for marginalized knowledge
domains. Library trends, vol. 47, no. 2, p. 235-254.
Rosenberg, Tiina (2002). Queerfeministisk agenda.
Stockholm: Atlas.
Saarti, Jarmo (2000). Fiction indexing by library
professionals and users: at five public libraries in Finland. Scandinavian
Public Library Quarterly v. 33 no. 4 p. 6- 9
Söderman, James (2006) Att hitta ett hem
vid världens ände: Om sexualitet och könsidentitet
vid ämnesordsindexering av skönlitteratur. Borås:
Högsk. i Borås, Bibliotekshögskolan/ Biblioteks-
och informationsvetenskap.

[Fn
1] Hansson 1999 (back)
[Fn
2] Rosenberg 2002, p. 19 (back)
[Fn
3] Olson 2002, p. 10 (back)
[Fn
4] Johansson & Johansson 2005 (back)
[Fn
5] Ibid. p. 15 (back)
[Fn
6] Saarti 2000, p. 6 (back)
[Fn
7] Michelet 1988, p. 3 (back)
[Fn
8] Hatlebrekke 1986, p. 7 (back)
[Fn
9] Ibid.
p. 40 (back)
[Fn
10] Ibid. p. 23ff, 36 (back)
[Fn
11] Ibid p. 194-195 (back)
[Fn12]
Olson 2002, p. 155 (back)
[Fn 13]
Ibid. p. 171 (back)
[Fn
14] Ibid. p. 7 (back)
[Fn
15] Ibid. p. 30f. (back)
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